Inspector General's Message

IG 20210914-102552  Zambia Police Service, is charged with the responsibility of maintaining peace, law and order in all our communities      country-wide. In order to effectively and efficiently execute its mandate ....Read More

Our Strategic Direction







THE SERVICE TRAFFIC OFFICER (STO)-is the in-charge of The Police Service Traffic. He / She oversees all matters concerning Traffic Department countrywide and is deputized by The Deputy Service Traffic Officer (DSTO). The third in the hierarchy is the Service Traffic Staff Officer who deals with matters of staff and administration nationwide. All Road Traffic Accident Statistics from Provincial Headquarters (Divisions) are finally compiled from Service Headquarters by The Service Traffic Statistics Officer. National Road Safety Awareness Team is responsible for the Road Safety awareness programs countrywide. The National Highway Patrol Team covers the highways nationwide and provides VVIPs and VIPs escorts.


Traffic Department in Divisions is headed by Divisional Traffic Officers (DTOs) and are deputized by the Deputy Divisional Officers (DDTOs). Traffic Investigations Wing investigates all traffic accidents within the divisions and Process Wing Process all traffic accidents to court.



The District Traffic Officers are the in-charge of all traffic matters in their districts and are assisted by the Administration Officers. The operations are conducted by the Accident Prevention Teams. There is also a shift which runs 24 hours a day. The shift personnel deal with Road Traffic Accidents and they run three shifts a day. The first shift starts from 0000 hours to 0800 hours, the second one runs from 0800 to 1600 hours and the last shift is from 1600 hours to 2400 hours. The Investigation Wings investigate road traffic accidents and process them to court.


The stations are headed by Traffic Officers (TOs) who are assisted by the Administration Officers. The operations are done by the Accident Prevention Teams who also deal with Road Traffic Accidents within their areas of jurisdiction. The investigation Teams investigate Road Traffic Accidents and process them to court.

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